Terms of Service

IMPORTANT: PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR SERVICES

1. General provisions

1.1 These Terms of Service (hereinafter referred to as the "Terms") govern the legal relationship between YURBOM LLC, a company incorporated under the laws of the United States of America (hereinafter referred to as the "Company", "we", "us", "we" or "our"), and individuals or entities utilizing the Company's services (hereinafter referred to as the "Customer", "you", "your").

1.2 YURBOM LLC, including its subsidiaries and affiliates, operates the websites YURBOM.COM, WWW.YURBOM.COM, their subdomains, linked sites and online stores that may be integrated into third party websites (collectively, the "Sites").

1.3 By using the Company's services, you confirm your full and unconditional agreement to these Terms.

1.4 The Sites provide information about the Company's products and services. By using the Sites and related services, you agree to abide by these Terms on behalf of yourself and/or the entity you are authorized to represent.

1.5 Placing an order through the Sites or other channels constitutes your acceptance of these Terms and Conditions and the specific terms and conditions of ordering in force at the time of placing the order.

1.6 These terms and conditions shall be governed by and construed in accordance with U.S. federal laws, including but not limited to: (a) the federal Electronic Signatures in Global and National Commerce Act (ESIGN Act); (b) the Computer Fraud and Abuse Act (CFAA); (c) the federal Digital Millennium Copyright Act (DMCA); (d) Consumer Protection Acts; (e) Applicable laws of the state where the Company's principal place of business is located.

1.7 If you disagree with any provision of the Terms, you must immediately stop using the Company's Sites and services.

2. Terms and definitions

Website - a web resource located at YURBOM.COM, WWW.YURBOM.COM, including their subdomains and related sites.

Client - a natural or legal person using the Company's services.

Services - Design, repair, prototyping, manufacturing, supplying electronic devices, parts and components, and providing information on consumer and industrial electronics.

Partners and subcontractors - third parties, including affiliates of YURBOM LLC, engaged to provide services, located both within and outside the United States. The Company shall be fully responsible to the client for the actions of the engaged partners and subcontractors in the performance of the services. In doing so: (a) The Company ensures that partners and subcontractors are properly screened and vetted; (b) All partners and subcontractors are required to comply with the same quality and safety standards as the Company; (c) In case of complaints about the work of partners or subcontractors, the client shall contact the Company directly; (d) The Company undertakes to settle all disputes related to the actions of partners and subcontractors.

Identification Data - credentials required to access the Site, including username and password.

User - a person who possesses valid identification data to use the Site or access the services described in these Terms.

3. Access, use and security

3.1 Your access to the Company's Sites, Services, software and products is subject to the provisions of these Terms and Privacy Policy.

3.2 To use the Site and Services, the user must: (a) Attain the age of 18 years; (b) Have the legal right to enter into contracts on his/her own behalf or on behalf of a represented organization; (c) In the case of acting on behalf of an organization, have the necessary authority.

3.3 If a user does not comply with the requirements of clause 3.2, the user must: (a) Immediately stop using the Site and Services; (b) Delete his/her account; (c) Notify the Company of the non-compliance.

3.4 The Company reserves the right to: (a) monitor identity usage; (b) require identity changes within 24 hours of notification; (c) suspend or terminate access if a security breach is suspected; and (d) conduct regular security checks and audits of user activity.

3.5 When registering and using the Site, you agree to: (a) provide accurate, current and complete identification data; (b) use unique passwords of at least 12 characters in length; (c) include in passwords a combination of letters, numbers and special characters; (d) change passwords at least once every 180 days; (e) do not use the same passwords for different services of the Company.

3.6 The Client is prohibited to: (a) provide the Company with knowingly false information; (b) impersonate another person or entity; (c) use automated means to create accounts; (d) transfer access to the account to third parties without the Company's written consent.

3.7 You agree to notify the Company immediately of security breaches in the following cases: (a) if you suspect that Identity Data has been compromised; (b) if you discover evidence of unauthorized use; (c) if Identity Data is lost or stolen.

3.8 Procedures for notification: (a) by email to [email protected] ;

3.9 Procedures for regaining access in the event of loss of access include: (a) Immediate notification to the Company via the regain access form or support service; (b) Additional verification via: SMS code to the registered number and confirmation code to email; (c) If additional verification via SMS code to the registered number and confirmation code to email is not possible, the Client must provide government-recognized identification; (d) Mandatory password change at the first login.

3.10 To maintain security and privacy, you agree to: (a) keep your identity confidential; (b) regularly check your devices for malware; (c) do not open suspicious links or attachments; and (d) use only secure networks to access the Site.

3.11 To maintain security and privacy, the Company will: (a) store passwords in encrypted form; (b) provide the ability to use multi-factor authentication; (c) regularly update security systems; (d) monitor suspicious activity; and (e) notify users of unauthorized access attempts.

3.12 To maintain security and privacy, the Company uses the following measures to protect data transmissions: (a) Latest version SSL/TLS encryption in conjunction with the content delivery system; (b) Multi-Level Authentication (2FA); (c) Regular security monitoring; (d) Automatic detection and blocking of suspicious activity.

3.13 Despite the measures taken, data transmission over the Internet carries certain risks. The Company recommends: (a) Using strong passwords and changing them regularly; (b) Not transmitting sensitive data through unsecured channels; (c) Regularly updating software; (c) Using anti-virus protection.

3.12 If security threats are detected, the Company undertakes to: (a) Notify affected users immediately; (b) Take measures to eliminate threats; (c) Provide recommendations to minimize risks.

3.13 All card payments are processed through PayPal and Stripe services in accordance with PCI DSS standard. Payment card data is not transmitted or stored on our servers.

3.14 Two-factor authentication for financial transactions is supported.

3.15 The Company conducts Regular security audit of payment systems. Suspicious transactions are monitored 24/7.

3.16 The Company has the right to audit and monitor: (a) track user activity to identify suspicious behavior; (b) request additional verification when suspicious activity occurs; (c) temporarily restrict access when security threats are identified; and (d) retain logs of user activity for a statutory period.

3.17 The Company is not liable for: (a) data leakage caused by third parties; (b) damage caused by malware; (c) data loss caused by technical failures; (d) losses related to unauthorized access to the account through the fault of the user.

3.18 The processing of personal data is carried out in accordance with the GDPR. Users have the right to: (a) Access to their data; (b) Correction of inaccurate data; (c) Deletion of data; (d) Restriction of processing; (e) Data portability; (f) Objection to processing.

3.19 When you access the Service, we may use Cookies to help the Site function properly and improve your user experience. You can find out more about how we use Cookies in our Cookies Policy, available by clicking here.

4. Company services

4.1 The Company provides the following services: (a) Concepts, design and technical solutions for electronic devices; (b) Repair of household and industrial appliances; (c) Sale, resale of household and industrial appliances; (d) Prototyping (creation of working models, testing, refinement); (e) Production of products at our own facilities and through subcontractors; (f) Creation of software and web resources; (g) Delivery of goods through postal and courier services; (h) Scientific and research work; (i) Promotion of goods and services of third parties.

4.2 The Company reserves the right to change or supplement the list of services by notifying customers of changes via the Site or other available communication channels.

4.3 Repair cannot be performed in the following cases: (a) The device is permanently damaged (mechanical, thermal or chemical) beyond repair; (b) Necessary components are missing or have been discontinued; (c) The device contains components subject to export or legal restrictions that make repair impossible.

4.4 If repair is not possible, the customer will be notified and the Company will offer alternatives: (a) replacement, (b) disposal, (c) return of the faulty device.

4.5 Urgent repair service is available on request and involves: (a) A 50% increase in the cost of work for priority order processing. (b) The maximum turnaround time for urgent repairs is 48 hours from receipt of the device.

4.6 For urgent repairs the Client is obliged to provide accurate information about the faults and to confirm the readiness of additional costs. If urgent repairs cannot be performed, the Company shall notify the Customer within 12 hours.

4.3 Geographic Coverage of the Services: (a) Within the U.S., serving individuals and businesses, including businesses and non-profit organizations; (b) Outside the U.S., providing services in compliance with international law and U.S. export restrictions.

4.4 Payment and delivery methods are governed by the Company's Payment and Delivery Policy

4.5 Timeframes for performance of services: (a) To be specified in the order, on the order page or agreed by both parties in writing; (b) Timeframes start to run from the moment of order confirmation; (c) Timeframes may be changed by agreement of the parties.

4.6 The Client is entitled to withdraw from the services: (a) Before the commencement of execution of the order - with full refund of payment; (b) During execution - with compensation of the expenses actually incurred by the Company; (c) After completion of the work - in accordance with the warranty obligations.

4.7 The procedure for making changes includes: (a) Submitting a request via personal account or email; (b) Agreeing the changes in writing; (c) Recalculating the price and terms; (d) Signing an additional agreement in case of significant changes.

4.8 Acceptable file formats for ordering: (a) Documentation: PDF, DOC(X), XLS(X), ODT, ODF; (b) CAD: KiCAD, FreeCAD, AutoCAD; (c) 3D models: STL, OBJ, STEP; (d) Program code: common source code formats; (e) Data: XML, JSON, CSV; (f) images: PNG, TIFF, JPEG, SVG; (g) Other data formats upon agreement with the support service.

4.9 Acceptable file transfer protocols for ordering: (a) HTTPS for web interface; (b) SFTP for large files

4.10 The Company distinguishes between two categories of customers: B2B and B2C.

4.10.1 B2B clients include legal entities and individual entrepreneurs: Special payment and delivery terms apply; Possibility of concluding long-term contracts; Special warranty terms for industrial use.

4.10.2 B2C customers include individuals: Consumer protection law provisions apply; Standard payment and delivery terms; Basic warranty obligations.

4.11 The Company is committed to reducing its environmental impact through: (a) Use of energy efficient equipment; (b) Recycling of materials; (c) Recycling of e-waste; (d) Use of eco-friendly packaging.

5. Obligations of the Company

5.1 The Company undertakes to fulfill the order within the terms agreed with the client at the stage of order placement. In case of impossibility to fulfill the order within the established terms, the Company immediately informs the client about new conditions and reasons for delay.

5.2 In case of delay in order fulfillment:

(a) The Company shall provide compensation in the amount of:

-1% of the order value for each business day of delay;

-No more than 50% of the original order value.

(b) Additionally, the customer shall have the right to:

-Demand a full refund if there is a delay of more than 30 days;

-Get priority service on your next order;

-Request additional services or goods as compensation.

1. The Client sends a claim via personal account or email;

2. The company considers the claim within 3 working days;

3. If the claim is confirmed, compensation is paid within 5 working days;

4. If the client disagrees with the decision, he/she may appeal to an independent mediator.

5.3 The Company is committed to providing the customer with quality services and goods that meet the standards of the electronics industry and U.S. law.

5.4 The company ensures that only certified components complying with RoHS (Restriction of Hazardous Substances) and other applicable safety standards will be used during repairs.

5.5 All progress information, including repair status reports, will be made available to the client upon request within a reasonable time.

5.6 The Company is committed to complying with all applicable export laws and regulations, including ITAR and the Export Administration Regulations (EAR), and to ensuring full transparency of export-related processes.

5.7 Protect customer data and devices:

(a) The Company shall provide the following security measures:

-data encryption;

-Physical security of premises with customer devices;

-Video surveillance in storage and repair areas;

-Access for authorized personnel only.

(b) Safeguards:

-Insurance of devices while in repair;

-Compensation in the amount of market value in case of damage;

6. Obligations of the Client

6.1 The Customer undertakes to provide complete and accurate information necessary for the fulfillment of the order, including: (a) A correct and working e-mail address; (b) A phone number capable of receiving short text messages (SMS); (c) Other data that may be necessary for the delivery and performance of the services.

6.2 The Customer agrees to keep the information provided up to date and notify the Company immediately of any changes, including: (a) Contact details and e-mail address; (b) Delivery address.

6.3 The Client undertakes to use only such email servers that do not block emails from the Company.

6.4 The Client undertakes to timely pay for the goods and services provided by the Company;

6.5 The Customer is obliged to bring the devices into compliance with the standards before their transfer: (a) Ensure pressure receptacles are discharged and potentially hazardous items are decontaminated; (b) Ensure that biological, chemical and radioactive hazards, as well as living organisms, spores and other contaminants, are not present; (c) Preserve the confidentiality of data on the devices by deleting or encrypting it, if applicable.

6.6 The Client undertakes to comply with the following terms and conditions:

(a) Use the Company's goods and services in accordance with applicable laws, including U.S. export regulations;

(b) Not use the Company's goods or services for illegal activities or transfer to third parties for such purposes;

(d) Follow the operating and safety instructions for the Company's products and services.

6.7 The Customer acknowledges that the devices or materials being transferred:

(a) Are not "defense articles" or "defense services" as defined in the International Traffic in Arms Regulations (ITAR), 22 CFR Parts 120-130;

(b) Not subject to ITAR jurisdiction, including the U.S. Munitions List or other categories regulated by the Defense Trade Control Board (DDTC).

6.8 If applicable, the customer agrees to: Provide an accurate and current Export Control Classification Number (ECCN) in accordance with the Export Administration Regulations (EAR), 15 CFR Parts 730-774.

6.9 Consequences of providing inaccurate information:

(a) When inadvertently providing inaccurate information:

-Customer must correct the data within 3 business days;

-The company may suspend services until the information is clarified;

-Order lead times may be extended for a period of refinement.

(b) When willfully providing false information:

-The Company has the right to terminate the contract unilaterally;

-Withhold up to 100% of the payment as reimbursement for expenses;

-To put the client on the list of unscrupulous users;

-Transmit information to law enforcement when there is evidence of fraud.

7. Restrictions

7.1 Limitation of Liability and aggregate liability

(a) Where applicable law permits limitation of liability, the Company's maximum liability shall be:

-$100 U.S.; or

-The amount paid by the client in the last 12 months;

whichever amount is greater.

(b) In jurisdictions where limitation of liability is prohibited:

-Liability is determined in accordance with local law;

-The company offers alternative dispute resolution options;

-It is possible to conclude an additional agreement on risk insurance.

7.2 Jurisdictional Exceptions

Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages. In that case, the above limitations may not apply to you. If you are dissatisfied with the Site, the Services or these Terms, your exclusive remedy is to discontinue using the Site and the Services.

Additional disclaimer provisions relating to the Company's products are contained in the Payment and Delivery Policy

7.3 Restrictions on access and use

If we have reasonable grounds to believe that Customer is in violation of these Terms, applicable U.S. law or other applicable regulations, we reserve the right to take the following actions:

(a) Determine that the Client is not of legal age to enter into a contract with the Company.

(b) Determine that Customer is prohibited from receiving Services under the laws of its country of residence.

(c) Determine that the Client or its organization is subject to sanctions imposed by the United States (OFAC, BIS) or other countries.

(d) Find that Customer's use of the Services violates these Terms or applicable local law.

In such cases, the Company shall have the right to:

(a) Suspend or terminate Customer's account, including linked accounts.

(b) Restrict access to features, functionality, Services or goods.

(d) Terminate the contractual relationship with the Client.

(e) Refer the violation to law enforcement authorities.

These actions may be taken without prior notice to the Client and the Company shall not be liable for any loss or damage resulting from such actions, except as required by U.S. law.

8. Intellectual property

8.1 All Services, the Site, including, but not limited to, information, applications, software, data, text, images, audio and video, and other content in any form or format ("Content"), are protected by applicable U.S. and international law, including copyright, trademark, trade secret and other intellectual property laws.

8.2 All rights in the Content are owned by the Company, its affiliates, licensors, suppliers or other rights holders.

8.3 License to Use:

(a) The Company grants a limited, personal, non-exclusive license that may be revoked only in the following circumstances:

-Violation of conditions of use;

-Unauthorized access to systems;

-Use for illegal purposes;

-Failure to pay for services after notice.

(b) Prior to revocation of the license, the Company shall:

-Send a 30-day warning;

-Provide an opportunity to remedy violations;

-Enable export of user data.

8.4 Access to and use of the Software and Web Services Applications is governed by the terms of the applicable end user license agreements (hereinafter referred to as the "License Agreement"), if any. These agreements accompany or are incorporated into the Software.

8.5 No additional rights or licenses, express or implied, including patent rights, are granted.

9. Prohibited actions

9.1 Without the prior written authorization of the Company, the user is prohibited:

(a) use the Content for commercial purposes;

(b) install, access or use any Software or Web Services Applications without accepting the terms of the License Agreement;

(d) reverse-engineer, decompile or disassemble any portion of the Site or Content;

(e) use automated means to access the Site or collect Content;

(f) remove or modify copyright, trademark or other rights notices;

(g) create a false impression of a partnership with the Company through co-branding* or in any other way.

Note: "Co-branding" means using the Company's name, logo, trademark or other identifiers in a manner that gives the user the impression of a partnership relationship with the Company.

9.2 Competitors and third-party aggregators may not create links to the Site, bypassing the home page or other parts of the Site, without the Company's written permission. This prohibition does not apply to personal, non-commercial use.

10. Export control

10.1 You acknowledge and agree that the Software, Web Services Applications and related documentation are subject to U.S. export control laws and regulations.

10.2 You undertake to: (a) Comply with all applicable U.S. export control laws; (b) Not directly or indirectly export or re-export the Software to countries subject to U.S. restrictions without obtaining the necessary authorizations.

10.3 The Company reserves the right at its sole discretion at any time to: (a) Limit, suspend or terminate your access to the Site, Services or portions thereof; (b) This may be done without prior notice and without giving reasons.

11. disclaimer of warranties

11.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY AND ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE SITE, SERVICES AND ANY CONTENT. Any software and applications of the web services are governed solely by the warranties set forth in the applicable license agreements.

11.2 THE SITE, SERVICES AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. The Company and its suppliers do not warrant or make any representation that (a) the operation of the site will be uninterrupted, timely, secure or error-free; (b) the results that may be obtained from use of the site will be accurate or reliable; or (c) the quality of any products, services, information or other materials purchased or obtained through the site will meet your expectations.

11.3 The Company and its suppliers shall not be liable for: (a) any unauthorized access to or alteration of transmitted data; (b) any acts or omissions of any third parties in connection with the use of the site; (c) any content posted, sent, transmitted or otherwise made available through the site by third parties; (d) any loss or damage of any kind incurred as a result of the use of any content posted, sent, transmitted or otherwise made available through the site.

11.4 ANY INFORMATION OR ADVICE OBTAINED THROUGH THE SITE, WHETHER ORAL OR WRITTEN, DOES NOT CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS. You acknowledge that you should not rely on the information on the site to make personal, medical, legal or financial decisions and that you should consult an appropriately qualified professional for specific advice tailored to your particular situation.

11.5 Because some jurisdictions do not allow the exclusion or limitation of certain warranties, in such jurisdictions the above limitations may apply to you only to the extent permitted by applicable law.

11.6 APPLICATION DEVELOPMENT AND TECHNICAL INFORMATION. All technical information and application development guidance is provided by Company solely as a convenience to customers. Company does not warrant the accuracy, completeness, currency or applicability of such information to the specific purposes of the user. By using such information, you acknowledge and agree that you do so at your own risk and are solely responsible for the results of such use.

11.7 CORRECTION OF ERRORS AND UPDATING OF CONTENT. While Company makes reasonable efforts to update the information on the Site, Company makes no commitment to correct errors, inaccuracies or omissions in the content or to update such content. The Company may make improvements and/or changes to the products, services and/or programs described in the content at any time without notice.

11.8 LINKS TO THIRD-PARTY RESOURCES. The presence of links to third-party websites and resources on the Site does not constitute an endorsement or recommendation by the Company. The Company is not responsible for the content, accuracy, timeliness, security or availability of such third-party resources, or for any loss or damage resulting from the use of or reliance on information contained in such resources.

11.9 GEOGRAPHIC RESTRICTIONS. The Company reserves the right, in its sole discretion, to limit the availability and/or scope of its products, services or other offerings to any country, geographic region or category of users. Any product or service offer made on this site is void where prohibited by law.

11.10 DISPLAY OF COLOR AND PRODUCT CHARACTERISTICS. The Company makes reasonable efforts to accurately display the characteristics of its products, including colors. However, the actual color and appearance of products may differ from their depiction on the website depending on many factors including, but not limited to: monitor settings, system settings, user hardware features. COMPANY DOES NOT WARRANT that the colors, sizes, specifications, or other descriptive attributes of the products will be accurate, complete, reliable, current, or otherwise free from error.

For more information on product-specific warranties, please refer to the relevant Terms and Conditions of Order.

12. Compensation for damages

12.1 By using the Site, you acknowledge and agree that you assume all risks associated with: (a) using any information or advice provided on the Site; (b) use of Content; (c) liaison with the Company's technical staff; (d) your activities on the Site; and (e) any materials you post or otherwise make available through the Site.

12.2 You agree to indemnify, defend and hold harmless: Company; affiliates; business partners; licensors and licensees; employees, agents, officers and directors; information, software and service providers (collectively, the "Protected Parties") from any and all: claims; damages; costs; expenses, including reasonable legal fees; direct, consequential, incidental, punitive and other damages arising out of or in connection with: (a) your use or inability to use the Site, Services or Content; (b) your reliance on information or advice provided by the Company's technical staff; (c) by your statements or actions; or (d) any breach by you of these Terms of Use.

12.3 The indemnification obligations set forth in this section shall survive termination of these Terms of Use.

13. Communication and Project Management Services

The Site may provide access to message boards, chat rooms, blogs, newsgroups, forums, communities, personal web pages, project management platforms, creation and customization tools, comments, calendars and other collaboration tools (collectively, "Communication Services").

13.1 The Company reserves the right, but has no obligation, to monitor the Communication Services. However, the Company does not monitor the content posted by users and is not responsible for any actions, statements or materials posted to the Communication Services.

13.2 By using the Communication Services, you agree to post, send and receive only such communications and materials that:

(a) are consistent with the goals and themes of the particular Communication Service;

(b) do not violate applicable laws, regulatory requirements and the rights of third parties, including intellectual property, privacy and non-discrimination laws.

13.3 Users are prohibited from: (a) Post, publish, upload, distribute or otherwise transmit content that is unlawful, harmful, threatening, abusive, defamatory, libelous, pornographic, obscene or otherwise infringes the rights of third parties; (b) Use the Communication Services to spread viruses, malware, spam, phishing or other harmful activities; (c) Harass, threaten or otherwise violate the rights of other users, including privacy rights; (d) Falsify information by impersonating another person or misrepresenting his or her identity or affiliation with a person or organization; (e) Engage in commercial activities, including the advertising of goods or services, without the prior written consent of the Company.

13.4 Moderation of Site content: (a) All posts are subject to background moderation; (b) Moderators have the right to reject a post without explanation.

13.5 Malicious Content Criteria: (a) Malware; (b) Discriminatory Content; (c) Content that violates the rights of third parties; (d) Spam and advertising without consent; (e) Content that threatens or encourages violence.

13.6 You are solely responsible for complying with these terms and conditions and for any consequences arising from breach of them. The Company reserves the right to remove any content if it contravenes these terms and conditions or applicable laws.

13.7 The Company may review and remove materials posted to the Communication Services and terminate your access to the Website and its services without notice and for any reason.

13.8 Company may disclose information to comply with laws, court orders or government requests, or edit or remove material in its sole discretion. Users should exercise caution when providing personal information and should respect restrictions on the use of materials they upload.

14. PROHIBITED BEHAVIOR

14.1 Prohibited acts additionally include:

(a) Attempts to introduce malware through: Feedback forms; File uploading; API requests; Cross-site scripting.

(b) Automated attacks, including: Password Bruteforce; Vulnerability Scanning; Content Parsing; DOS/DDOS attacks.

14.2 Procedure for responding to violations:

(a) On first offense: Email warning (24 hours to correct the violation); Enable temporary feature lockout.

(b) Repeat offenses: Block account for 7 days; Demand written explanation; Review all user activity.

(c) For serious violations: Immediate blocking of access; Notification of law enforcement authorities; Prosecution for damages.

14.3 The list of prohibited actions may be supplemented or changed at any time at the discretion of the Company with or without prior notice to users.

15. Final provisions

15.1 The Terms and Conditions constitute the entire agreement between the parties. Changes may only be made in writing.

15.2 If any provision of the Terms is held to be invalid or unenforceable, the validity of the remaining provisions shall not be affected.

15.3 The failure of the Company to exercise any right or act in respect of a breach of a Condition shall not constitute a waiver of such right or right to act in respect of similar breaches in the future.

15.4 The Company may assign the Terms and Conditions, including rights and obligations, to third parties. Clients may not assign their rights and obligations without our written consent.

15.5 The cost of services shall be stated exclusive of taxes and duties, unless otherwise specified

15.6 The Client is responsible for payment of all applicable taxes, duties and all additional customs clearance costs. The Company shall provide the necessary documentation for customs clearance.

15.7 The Customer is responsible for obtaining the necessary authorizations for import into his country

16. Force majeure

16.1 The following circumstances shall be considered force majeure: (a) Natural disasters (earthquakes, floods, hurricanes); (b) Military actions and civil disturbances; (c) Actions of governmental authorities that significantly affect the possibility of fulfillment of obligations; (d) Pandemics and epidemics; (e) Large-scale cyberattacks and technological disasters.

16.2 In the event of force majeure: (a) A party must notify the other party within 5 working days; (b) The performance periods shall be extended for the duration of the force majeure; (c) If the force majeure lasts for more than 60 days, either party shall be entitled to terminate the contract.

17. Dispute resolution

17.1 These Terms are not governed by the United Nations Convention on Contracts for the International Sale of Goods (CISG) or any other international agreements.

17.2 Dispute Resolution:

(a) In jurisdictions where permitted by law:

-The parties waive the right to a jury trial;

-Class action lawsuits are prohibited;

-All disputes are handled on an individual basis.

(b) In jurisdictions where such restrictions are prohibited:

-The provisions of local law apply;

-The company offers alternative dispute resolution mechanisms;

-It is possible to conclude an additional agreement on dispute resolution procedure.

17.3 The Company reserves the right to seek injunctive or other forms of relief in the courts of the State of California in the event of intellectual property infringement or the need to enforce an arbitration award.

17.4 Any dispute, claim or controversy arising out of or relating to these Terms shall be finally settled by arbitration in accordance with the Rules of Arbitration of the American Arbitration Association (AAA). The place of arbitration shall be 580 California Street, 12th Floor, San Francisco, California, 94104, USA. All proceedings shall be conducted in English.

17.5 Any claim or action arising out of or in connection with these Terms and Conditions must be brought within one (1) year after the cause of action arose. The exception is claims related to warranties: such claims must be filed within ninety (90) days of the discovery of the defect in question.

17.6 These Terms shall be governed by the laws of the State of California, USA, without regard to its conflict of law rules, which may provide for the application of the law of another jurisdiction.

18. Notices and procedure for reporting copyright infringement

18.1 In accordance with Title 17, United States Code, Section 512(c)(2), notices must be sent to the Service Provider's designated agent. ALL REQUESTS THAT DO NOT COMPLY WITH THIS PROCEDURE WILL NOT RECEIVE A RESPONSE.

Designated Agent for Notices: YURBOM DMCA AGENT, YURBOM LLC, 2108 N ST ST STE N, Sacramento, CA 95816

Phone: +1 (424) 449-5730

Email: [email protected]

WARNING: The following information is provided solely to send notifications of possible copyright infringement. Any other requests, such as requests for technical support, reports of abuse or piracy, will not be processed through this process.

18.2 To be valid, a notice of copyright infringement must contain the following information: (a) A physical or electronic signature of a person authorized to act on behalf of the copyright owner; (b) Clear identification of the copyrighted work alleged to be infringed, or a list of such works (if (one notice covers multiple instances of infringement); (c) Identification of the material alleged to be infringing with sufficient information to enable Service Provider to locate it;

18.3 Upon receipt of a valid notice, Service Provider will take the following actions: (a) Remove or restrict access to the allegedly infringing material; (b) Send notice to the alleged infringer of the complaint; and (c) Provide the alleged infringer an opportunity to file a counter-notice;

18.4 If the alleged infringer believes that the removal or restriction of access to the material was done in error, the alleged infringer may file a counter-notice, which shall include: (a) The subscriber's physical or electronic signature; (b) Identification of the material that was removed or access to which was restricted and the location where the material was located prior to removal; (c) A statement under penalty of perjury that the material was removed or restricted due to error or misidentification; (c) The subscriber's contact information; (d) The subscriber's contact information; and (e) The subscriber's name and address.

18.5 Upon receipt of a valid counter-notice, the Service Provider will: (a) Send a copy of the counter-notice to the party who filed the original notice of infringement; (b) Notify the complainant that access to the material will be restored within 10 business days unless notice of legal action is received.

19. Notifications and legal requirements

19.1 All notices shall include a detailed description of the substance of the claim or demand and supporting documentation.

19.2 The Company reserves the right to request additional information or documents to review the notice.

19.3 Notices, legal demands and other official communications should be sent to the Company at the following address: YURBOM LLC 2108 N ST ST STE N, Sacramento, CA 95816

19.4 Notices shall be deemed to have been received as follows: a) For personal delivery, at the time of delivery; b) When sent by courier service with delivery confirmation, at the time of confirmation of receipt; c) When sent by registered mail with a request for return delivery confirmation, three (3) business days after mailing.

20. Changes to the Terms and Conditions

20.1 The Company will give 30 days' notice of material changes by: (a) sending email notifications; (b) publishing on the website; (c) notifications in Site. In case of discrepancies between versions, the English version of the Terms and Conditions shall prevail.

20.2 The Customer has the right to: (a) Accept the new terms and conditions; (b) Refuse to use the services; (c) Continue use under the current terms and conditions until the end of the paid period.

20.3 Non-substantive changes: (a) Effective immediately; (b) Published on the site; (c) Do not require the explicit consent of the user.

21. Customer Service

21.1 Notifications and legal requirements, mail YURBOM LLC 2108 N ST ST STE N, Sacramento, CA 95816

21.2 Security Questions, E-mail: [email protected] (See part 3 for proper use of this contact)

21.3 DMCA Requests, E-mail: [email protected] (See part 18 for proper use of this contact)

21.4 General Contact, E-mail: [email protected]

21.5 Customer Support, E-mail: [email protected]

Updated: 12/28/24

For any questions, please contact support

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